Customer Care

Waves Brand Store is dedicated to fulfilling the apparel needs of our customers. Our Customer Service representatives are available Monday through Friday during regular business hours to address any questions or concerns that you may have.

Due to increased volume and the impact of COVID-19 our customer service team is busier than usual. Rest assured while you may experience a higher wait time our team is working hard to reply as soon as possible.

Note: Including the PO Number of your order will help shorten response time.

To contact a Customer Service Representative

Email: info@wavesbrandstore.com

Monday-Friday 8am-5pm EST

Privacy & Safety

We take your privacy seriously. It is important to Waves to maintain a high level of respect and trust with our community, and we believe that this is key to developing sustainable long-term relationships. Waves Brand Store Privacy Policy ("Privacy Policy") describes how we collect and use your information through a variety of digital means (collectively, "Sites"), in our partners stores or via other points of interaction. By accessing or using this website, mobile application or other Waves product or service on any computer, mobile phone, tablet, console or other device (collectively, "Device"), or providing information in our partner stores you consent to our Privacy Policy. Waves may modify this Privacy Policy at any time effective upon its posting. Your continued use of our products and services constitutes your acceptance to this Privacy Policy and any updates. This Privacy Policy is incorporated into, and is subject to, the Terms of Use. This Policy will not apply where we display or link to a different privacy policy.